Privacy Policy

Last updated: 22/04/2025

Welcome to SAVANNA GOLD & JEWELLERY LTD. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jewellerysavanna.co.uk 

We may collect and process the following categories of personal data:

a. Information You Provide Directly:

• Name
   
• Email address
   
• Phone number
   
• Billing and shipping address
   
• Payment information (processed securely via third-party providers like Stripe/Klarna)
   
• Any messages or inquiries you send to us
   

b. Automatically Collected Information:

• IP address
   
• Browser type and version
   
• Device type
   
• Time zone
   
• Pages visited, time spent, and other website usage data (via cookies and analytics tools)
   

We use your personal data for the following purposes:

• To process and fulfil your orders
   
• To manage your account (if applicable)
   
• To respond to your inquiries and provide customer support
   
• To send you updates, promotions, and marketing emails (with your consent)
   
• To improve and personalize your website experience
   
• To comply with legal and regulatory obligations
   

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract (e.g., fulfilling your order)
   
• Consent (e.g., sending you marketing emails)
   
• Legitimate interests (e.g., improving our website)
   
• Legal obligation (e.g., record-keeping for tax purposes)
   

We do not sell your personal information. However, we may share your data with trusted third parties:

• Payment processors (e.g., Stripe, Klarna)
   
• Shipping partners (e.g., Royal Mail, DPD)
   
• Marketing tools (e.g., email newsletter services)
   
• Analytics providers (e.g., Google Analytics)
   

All third parties are required to protect your data and only use it for the intended purpose.

Some of our service providers may be located outside the UK/EU. Where this is the case, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your personal data.

We use cookies and similar tracking technologies to enhance your browsing experience. You can control your cookie preferences through your browser settings. For more information, see our [Cookie Policy].

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements.

You have the right to:

• Access the personal data we hold about you
   
• Correct inaccuracies in your data
   
• Request deletion of your data
   
• Object to or restrict certain processing
   
• Withdraw consent (where applicable)
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise your rights, please contact us at [your email address].

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

We may update this Privacy Policy from time to time. We encourage you to review this page periodically. Changes take effect as soon as they are posted.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 SAVANNA GOLD & JEWELLERY LTD
Email: jewellerysavanna@gmail.com
Address: 62 Osmaston Road Derby, DE12HZ.