Shipping policy
SHIPPING POLICY (UK ONLY)
SAVANNA GOLD & JEWELLERY LTD.
Company number 16226714
We ship within the United Kingdom ONLY.
We do not ship to Europe or internationally.
All orders are dispatched using:
📦 Royal Mail Special Delivery – Tracked & Signed · Next Day by 1PM Guaranteed
Includes Post Office insurance.
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Order Cut-Off Time
To receive next-day delivery:
Orders must be placed and paid by 1pm
Orders placed after 1pm will be shipped the next business day
Delivery will then be expected the day after the next, not the following day
Examples:
Order at 12:30pm → arrives next day
Order at 3:00pm → ships next day → arrives the day after
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Tracking Information
Tracking numbers are sent via:
Or your preferred contact method
Tracking is sent once your order has been received, confirmed, and processed.
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Shipping Costs
All postage costs are covered by the customer.
Return postage costs are also the customer’s responsibility.
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Dispatch Times
We aim to dispatch all orders promptly.
During busy periods, slight delays may occur, but we always prioritise fast and secure delivery.
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⭐ SECTION 3 — CONTACT INFORMATION
You can reach us through:
📧 Email: jewellerysavanna@gmail.com
📞 Phone: 01332 586390
📍 Return Address: 62 Osmaston Road, Derby, United Kingdom
We are happy to assist with orders, returns, product questions, and general enquiries.
We ship within the United Kingdom ONLY.
We do not ship to Europe or internationally.
All orders are dispatched using:
📦 Royal Mail Special Delivery – Tracked & Signed · Next Day by 1PM Guaranteed
Includes Post Office insurance.
Order Cut-Off Time
To receive next-day delivery:
Orders must be placed and paid by 1pm
Orders placed after 1pm will be shipped the next business day
Delivery will then be expected the day after the next, not the following day
Examples:
Order at 12:30pm → arrives next day
Order at 3:00pm → ships next day → arrives the day after
IMPORTANT: Our store is closed on SUNDAYS, Any orders placed on Sunday will be processed and reviewed on Monday. Expected delivery on Tuesdays.
Any orders placed on Weekends may have higher shipping cost than business days Monday to Friday. The shipping rates are in line according to Royal Mail cost services. For more information visit Royal Mail website.
Tracking Information
Tracking numbers are sent via:
Email Or your preferred contact method
Tracking is sent once your order has been received, confirmed, and processed.
Insert your tracking number along with your Postcode on Royal Mail website under " Track my Order". This way you can view and track your order.
Shipping Costs
All postage costs are covered by the customer.*
Return postage costs are also the customer’s responsibility.*
Dispatch Times
We aim to dispatch all orders promptly.
During busy periods, slight delays may occur, but we always prioritise fast and secure delivery.
⭐ CONTACT INFORMATION
You can reach us through:
📧 Email: jewellerysavanna@gmail.com
📞 Phone: 01332 586390
📍 Return Address: 62 Osmaston Road, Derby, United Kingdom
We are happy to assist with orders, returns, product questions, and general enquiries.